Tag it
Every garment gets a tag linked to its order at the counter. Print QR tags on a thermal printer or use heat-sealed RFID, your choice.
Read moreLaundry management with smart garment tagging
Zero garments lost.That's the whole idea.
Ramakso tags every item at the counter, photographs its condition, tracks it through the wash and finds it in one search. From the first bag of the morning to the last delivery of the night.
- QR or RFID tags
- Photo at intake
- WhatsApp updates
Find any garmentSample shop data
Scanning racks for RK-4021
A day at the counter
Six moments that used to go wrong.
Now they just happen.
Follow one ordinary Monday at a two-counter shop. Every ticket opens the matching step in How it works.
- 8:30amA bag arrives14 items tagged in under 3 minutes, each with a condition photo attached to the order.No. 001
- 9:15amA silk saree is flaggedMarked delicate at intake. The customer approves dry clean on WhatsApp before anything starts.No. 002
- 1:00pmThe wash floor sorts itselfStaff see which items go in which machine, grouped by fabric, colour and care label.No. 003
- 3:45pmReady, and they already knowRack and slot recorded, customer messaged. Collection takes one scan at the counter.No. 004
- 4:00pm22 stops, one routePickups and deliveries are ordered into a single run, sent to the rider app.No. 005
- 7:30pmEvening closeEvery item on a rack, every rack accounted for, every unpaid order listed.No. 006
What it does
Six jobs, one tag.
The tag goes on at the counter and stays with the garment until it goes home. Everything else hangs off it.
Photograph it
Condition is recorded at intake, so "it was already like that" is settled in seconds, with a timestamp.
Read moreFlag it
Stains, tears and delicate fabrics are flagged at intake and routed to the right treatment.
Read moreRack it
Every ready item has a rack and a slot. Finding it takes one search, not a walk through the shop.
Read moreRoute it
Pickups and deliveries are planned into one efficient daily run, with proof at every door.
Read moreTell them
Customers get WhatsApp or SMS updates at the stages you choose. No more "is it ready?" calls.
Read moreSame customer, same shirt
The difference is one search.
Without Ramakso
- Handwritten slips that smudge in the first rinse
- "Which bag was it in?" across three staff and two racks
- A customer at the counter while someone searches the back
- A stain argument with no proof either way
- Unpaid orders found at month end, if at all
With Ramakso
- A printed tag linked to the order before the bag leaves the counter
- One search shows the item, its stage and its rack slot
- The customer was messaged when it was ready
- An intake photo with a timestamp, shown on screen
- Every due payment listed at evening close
Anatomy of a tag
What one tag knows.
A tag number is short on purpose. Behind it sits the full record of the item, written as it moves through your shop, not typed in afterwards.
RK-4021
- Order link Customer, items, price and due time
- Intake photo Condition at the counter, timestamped
- Care flags Fabric, stains, delicate handling
- Timeline Every scan, every stage, every staff member
- Location Machine, rack and slot right now
- Messages What the customer was told, and when
Solutions
Built around how your laundry actually works.
A dry cleaner and a hotel linen room both need to find things. They need very different screens to do it.
01
Dry cleaners
Delicates handled with consent, condition proof on every item, express pricing that runs itself.
Explore 02Wash & fold
Per-kg billing, bag-level tracking and a turnaround clock your counter can see.
Explore 03Hotels & hostels
Linen counted out and back per property, with shortage and damage reports by the week.
Explore 04Pickup services
Scheduled weekly pickups across apartment societies, routed and confirmed door to door.
ExploreField notes
A Tuesday at a two-outlet dry cleaner.
This is what one ordinary day looks like once every item carries a tag. The receipt on the right is the evening close report, the same one your manager reads at 7:30.
- Counter Intake is a scan, a photo and a price. The customer leaves with a receipt that has a tracking link.
- Back room The press station sees what is due by 5 pm first, not what was dropped last.
- Close The manager sees what is still out, what is unpaid and which items have waited too long.
EVENING CLOSE
Outlet 1 + Outlet 2 · Tue
Items received186
Intake photos186
Stains flagged23
Delicate approvals7 / 7
Ready on racks142
Collected118
Delivered31
Racked, not collected24
Items unaccounted0
Payments due9 orders
Every rack counted · 19:34
Data, damage and trust
Photos protect both sides of the counter.
- Photos kept, then deletedIntake photos are kept for a period you set, 30 to 180 days, then removed automatically.
- People decideFlagged stains or damage go to staff. Nothing is auto-resolved and no one is auto-charged.
- Consent before delicatesCustomers approve treatment of delicate items before anything touches them.
- Your data stays yoursCustomer and order data belong to the laundry, exportable any time, never sold.
- Encrypted, with staff rolesEncrypted in transit and at rest. Counter staff, floor staff and owners see different things.
Help, upfront
Five questions every owner asks first.
01Do I need special tags?
No. QR tags print on any standard 2-inch thermal label printer and survive a normal wash when sewn or pinned. For high-volume or hotel linen, heat-sealed RFID tags can be read in bulk without unpacking a bag. You can mix both in the same shop.
02What if a garment gets damaged?
Every item has an intake photo and a condition note, timestamped and attached to the order. If damage happens in your shop, the timeline shows which stage. If it was already there, the photo settles it. Damage reports go to staff for a decision. Nothing is auto-resolved or auto-charged.
03Can customers track their own order?
Yes. Each order message includes a private tracking link that shows the same timeline your staff see, minus internal notes. On the Route and Chain plans, customers can also book pickups and pay in the customer app.
04Does it work with my billing?
Ramakso includes billing: per item, per kg, express surcharges and package rates, with receipts by WhatsApp or print. If you keep a separate accounting tool, daily sales and payments export as CSV.
05How long does setup take?
Most single-outlet shops go live in one day. We load your price list, set up racks and printers, and run your first day of orders alongside your staff. Multi-outlet chains usually take a week, outlet by outlet.
Claim ticketNo. RK-0001Status: waiting for you
Bring one day's orders.
We'll tag them with you.
A 45-minute session on your own counter data: we set up your price list, print your first tags and walk your staff through intake, racks and pickup. You leave with a working shop, not a slide deck.
- 14-day free trial
- No card to start
- Export your data any time