Features

Everything hangs
off one tag.

Nine parts of the platform, on one page. Each one starts from the same tag and the same order, so nothing has to be typed twice.

A tag on every item, linked to its order.

Print QR tags at the counter or use RFID for bulk reading. Either way, the tag number is the key to everything that happens next.

  • QR tags on any 2-inch thermal label printer, no proprietary hardware
  • Heat-sealed RFID for linen and high volume, read a whole bag at once
  • Reprint, retag or merge tags without losing the item history

Proof of condition, from the moment it walks in.

One photo per item at intake, taken on the counter tablet or phone. Marks and damage are noted against the photo, with a timestamp nobody can argue with.

  • Photos attached to the tag and visible to staff at every stage
  • Close-up notes for stains, tears, missing buttons and fading
  • Shared with the customer on request, kept for a period you set

The right treatment, decided at the counter.

Fabric type and stains are recorded at intake, so the wash floor never has to guess. Delicates are held until the customer agrees to the treatment.

  • Flags for silk, wool, zari, leather trims, sequins and more
  • Stain types with suggested treatment from your own process notes
  • Customer approval before risky or extra-cost treatment

Every ready item has an address.

Set up your racks and slots once. When an item is finished, a scan puts it on the map, so a customer at the counter waits seconds, not minutes.

  • Racks, slots, shelves and bins, laid out the way your shop is
  • Search by tag, order, customer name or phone
  • Slow-moving items surfaced before they become storage

Pickups and deliveries in one daily run.

Booked pickups and ready deliveries are planned into a route that respects time windows. Riders see stops in order and record proof at each one.

  • Routes built from addresses, time windows and rider capacity
  • Rider app with bag scanning and navigation links
  • Proof of delivery photo and time attached to the order

Your rate card, applied without arithmetic.

Per item, per kg, per set or per bag, with express surcharges and package deals. Staff choose a service and Ramakso works out the total.

  • Per item, per kg and per set pricing in the same order
  • Express, same-day and delicate surcharges as rules, not memory
  • Prepaid packages and monthly plans for regular customers

Customers hear from you before they think to ask.

Choose which stages send a message and on which channel. Every message is logged on the order, so staff know exactly what the customer was told.

  • WhatsApp and SMS templates in your own words
  • Stage messages: received, approval needed, ready, out for delivery
  • Payment links and reminders for uncollected orders

Booking, tracking and paying, in their pocket.

Customers book pickups, follow each item through the same timeline your staff see, approve treatments and pay, all without calling the shop.

  • Pickup booking with time slots you control
  • Live order tracking with intake photos on request
  • Approvals, receipts, payment and order history

The numbers an owner actually checks.

Daily sales, turnaround times, items by stage, uncollected stock, repeat customers and outlet comparisons. Exportable as CSV whenever you like.

  • Evening close report by outlet and by rack
  • Turnaround against promised time, by service
  • Revenue by service, customer and payment method

Data, damage and trust

Photos protect both sides of the counter.

Condition records only work if both the laundry and the customer trust them. These are the rules Ramakso runs by.

  • Kept, then deletedIntake photos are kept for 30 to 180 days, as you choose, then removed automatically.
  • People decideStains and damage go to staff for a decision. Nothing is auto-resolved or auto-charged.
  • Consent firstCustomers are asked before delicate items are treated, and the answer is logged.
  • Your dataCustomer and order data belong to the laundry. Export any time. Never sold.
  • Locked downEncrypted in transit and at rest, with role-based access for each staff member.
Claim ticketNo. RK-0001Status: waiting for you

Bring one day's orders.
We'll tag them with you.

A 45-minute session on your own counter data: we set up your price list, print your first tags and walk your staff through intake, racks and pickup. You leave with a working shop, not a slide deck.

  • 14-day free trial
  • No card to start
  • Export your data any time