How it works

One laundry day,
from first bag to shutters down.

Ramakso follows the way a laundry already runs. Here is a full day in seven steps, with the screens your staff use at each one.

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  1. 8:30
    01

    Intake

    The customer hands over a bag. Staff scan or print a tag for each item, take one photo, choose the service, and the price list does the maths.

    • One tag per item, linked to the order and the customer
    • A condition photo with a timestamp, plus a quick note for marks or damage
    • Care instructions and prices applied from your own rate card
  2. 10:00
    02

    Sorting

    Items are grouped by fabric, colour and treatment as they come in, not by whoever has time to read the slips later.

    • Batches built from care labels and services selected at intake
    • Delicates and flagged items kept apart from the main wash
    • Express orders float to the top of every queue
  3. 1:00
    03

    Wash floor

    Floor staff see what goes in which machine. One scan moves a whole batch to the next stage, so the timeline writes itself.

    • Machine assignments with cycle, temperature and detergent notes
    • One scan per stage: washed, dried, pressed, folded
    • Items that miss their due time show up in red before the customer notices
  4. 2:30
    04

    Exceptions

    A stain that will not lift, a torn seam, a silk that should not go in water. Ramakso flags it, staff decide, and the customer is asked before anything risky happens.

    • Stains, tears and fabric risks flagged with the intake photo attached
    • Customer approval requests by WhatsApp or SMS, with the price change shown
    • Nothing is auto-resolved: every decision is made and recorded by a person
  5. 3:45
    05

    Ready & racked

    Finished items go on a rack and the slot is scanned. The customer gets a message with the total and a link to pay.

    • Rack and slot recorded for every ready item
    • Messages sent when the whole order is ready, not item by item
    • Collection is one scan at the counter, with payment recorded
  6. 4:00
    06

    Pickups & deliveries

    Booked pickups and ready deliveries are planned into one route. Riders get the stops in order and capture proof at every door.

    • Routes ordered by distance and time windows
    • Rider app with stop list, bag scan and customer contact
    • Proof of delivery: photo and time, attached to the order
  7. 7:30
    07

    Close

    Before the shutters come down, the day closes itself: every item counted, every rack checked, every payment due listed.

    • End-of-day count by stage, rack and outlet
    • Items ready but not yet collected, oldest first
    • Payments due and cash at the counter reconciled
Claim ticketNo. RK-0001Status: waiting for you

Bring one day's orders.
We'll tag them with you.

A 45-minute session on your own counter data: we set up your price list, print your first tags and walk your staff through intake, racks and pickup. You leave with a working shop, not a slide deck.

  • 14-day free trial
  • No card to start
  • Export your data any time
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